Return Deadline
You can request a return within 14 days of delivery. After this period, refunds or exchanges are not available. Returned items must include all accessories and be sent in secure packaging.
Do not send items back to the manufacturer. Contact us if you need to return a product.
Partial refunds may apply if an item is incomplete or damaged due to improper handling.
Returns
When we receive your return, we will check the item and email you a confirmation. You will be notified if the refund is approved or rejected. If approved, the refund is issued to your original payment method. Processing times depend on your bank.
Late or Missing Refunds
If you do not see your refund, check your bank account. Then contact your card issuer, as posting times may vary. If the refund is still missing, use the Contact Us page and email us. We will help you.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange for the same item, contact us through the link at the top of the page. We will guide you.
Emails are usually answered within a 48-hour timeframe.
Shipping
To return a product, email us for instructions. You are responsible for the return shipping cost. Shipping costs are non-refundable. If a refund is issued, return costs for non-fault returns may be deducted. Delivery times for exchanged items vary by location.
